- Excellent communication, time management and computer skills
- Highly organized with a strong attention to detail
- Approachable, professional, discrete, and personable.
- Research questions using available information resources.
- Respond to requests for assistance in person, via phone, chat or email.
- Identify and escalate situations requiring urgent attention.
- High degree of accuracy and attention to detail.
- A proactive approach to problem-solving with strong decision-making skills.
- Must be able to meet deadlines in a fast-paced quickly changing environment.